Travel checklist for worry-free journeys

Preparing for a trip can be exciting and daunting at the same time. To help make your travels a breeze, check out the following guides for every stage of your journey - from travel insurance to banking needs and more!

Before
your trip
During
your trip
After
your trip
Apply for temporary Credit limit increase

Enjoy greater spending power while you travel with a temporary Credit limit increase.

Find out more here.

Alternatively, contact us at +603 26128 121 for assistance.

Enable Debit Card for overseas use

Here's how you can enable your Debit Card for temporary overseas use:

PIB

  1. Call our 24-hour hotline at +603 26128 121
  2. Visit the nearest UOB Branch
Enable overseas ATM cash withdrawal

Here's how you can enable your card for cash withdrawals at overseas ATMs:

  1. Call our 24-hour hotline at +603 26128 121.
  2. Visit the nearest UOB Branch
  3. Submit a request via UOB Personal Internet Banking
Cash withdrawal at UOB ATMs overseas

Perform overseas cash withdrawals and balance enquiries easily at all UOB ATMs in Singapore, Indonesia and Thailand.

UOB Debit Mastercard
All you need is your UOB Debit Mastercard, which must be linked to your UOB Savings or Current Account.

UOB Credit Card
Cash withdrawal is subject to credit card available limit.

Avoid late Credit Card payments

Say goodbye to late fees on your Credit Card bills. Make instant payments via UOB TMRW app or UOB Personal Internet Banking. Other payment options available here.

Purchase UOB Travel Insurance

Get the coverage you need at every stage of your trip with Insure & Travel - choose from Single or Annual Multi-Trip plans, with access to 24-hour emergency medical assistance when you're overseas.

Check your UNIRM balance

Here's how you can view your UNIRM balance and expiration date online:

  1. Via Personal Internet Banking
  2. Via your monthly Credit Card statement
Redeem UNIRM for miles

To convert your UNIRM automatically or on demand to KrisFlyer Miles or Asia Miles, simply enrol into the Frequent Flyer Conversion Programme here.

More adventures for less

Enjoy travel deals across flights, hotels, activities and more — just explore the Travel Insider Deals page to make your bookings.

Download UOB TMRW

Manage your accounts and transactions on the go, find travel deals, and keep track of your travel expenses, all with UOB TMRW app — your perfect multi-purpose travel companion. Click here to download it today!

Declined transaction

It may be that your UOB Debit Card has not been activated for overseas use. To manage this, simply call our 24-hour hotline at +603 26128 121. Find out more here.

Card retained by UOB ATMs overseas

You will need to request for a replacement card from UOB Malaysia.

Account was debited but cash was not dispensed

If you encounter any problems when using your card while overseas, please contact the UOB Malaysia Call Centre at +603 26128 121 to report your case. Alternatively, you may also contact the Bank when you return to Malaysia.

Apply for temporary Credit limit increase

Enjoy greater spending power while you travel with a temporary Credit Card limit increase.

Simply call our 24-hour hotline at +603 26128 121. Find out more here.

Reset Credit/Debit Card PIN

Simply login to the UOB Mighty app, tap on “Accounts”, select the card whose PIN you wish to reset, tap on “Reset card PIN” and proceed to enter the new 6-digit PIN when prompted. Find out more here.

Contact UOB Malaysia

If you lose your card while overseas, please contact UOB Malaysia Call Centre at +603 26128 121 immediately to report your lost card.

Withdraw cash at UOB ATMs

Overseas cash withdrawals and balance enquiries can be performed at all UOB ATMs in Singapore, Indonesia and Thailand.

All you need is your UOB ATM Card, Debit Card or Credit Card, which must be linked to your UOB Savings or Current Account.

Withdraw cash at non-UOB ATMs

Yes, you can continue to withdraw cash from non-UOB ATMs bearing the CIRRUS, PLUS and MEPS logo.

Overseas cash withdrawal limit

When you use your card overseas, the same cash withdrawal limit applies. For example, if your current cash withdrawal limit is RM3,000 per day, this limit will apply when you use your card in Singapore, Indonesia and Thailand.

Charges for overseas cash withdrawal

All mastercard Debit Card transactions that performed overseas cash withdrawals will be subjected to an additional ATM withdrawal fee of RM12 per transaction.

Getting a cash advance at UOB ATMs overseas

Get cash instantly when needed at overseas UOB ATMs with your UOB Credit Card, subject to the available balance for your Credit Card account.

Precautionary measures to take when using ATMs overseas

Be observant - If something about the ATM does not seem right to you, cancel your transaction immediately. Confirm with the Bank as soon as possible that the transaction has been cancelled.

Safety first - Use ATMs in well-lit and safe locations. If you notice anyone suspicious around you, use an ATM in a different location.

Keep your PIN confidential - Never share your PIN number with anyone. Cover the hand used to key in your PIN with your other hand. We also encourage you to change the PIN for all your cards regularly.

Keep tabs – Monitor your account activities and report any fraudulent or suspicious withdrawals immediately.

Top up your foreign currency accounts anytime

Simply tap on Mighty FX via the UOB Mighty app and choose the currency and amount you wish to convert to.

Upon confirmation, the amount is immediately debited from your selected currency account and credited into the receiving currency account.

You can pay for your overseas spending using the MightyFX Debit Card or the KrisFlyer UOB Debit Card with no admin fees on your transactions.

Access deals anywhere with Mighty Lifestyle

Simply click on the 'Lifestyle' tab in the UOB Mighty app for deals based on your geo-location.

Disable Overseas ATM Cash Withdrawal

Keep your cards safe from unauthorised usage by disabling overseas ATM cash withdrawals:

  1. Submit a request via UOB Personal Internet Banking
  2. Visit the nearest UOB ATM
  3. Call our 24-hour hotline at +603 26128 121
Keep track with Mighty Insights

Managing your overseas travel expenses is easy with Mighty Insights which provides a convenient summary of your travel purchases and withdrawals. Find out more here.

Alternatively, you can login to your Personal Internet Banking to access your statement online here.

Rewards available for UNIRM redemption

Check out our full list of rewards here and redeem your UNIRM across a variety of categories with ease.

Check your UNIRM balance

Here's how you can view your UNIRM balance and expiration date online:

  1. Via Personal Internet Banking
  2. Via your monthly Credit Card statement
Redeem your UNIRM

Here's two simple ways to redeem your UNIRM:

  1. Via the UOB Mighty App – find out how here.
  2. Via the Personal Internet Banking login on the Rewards page here.
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