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Travel checklist for worry-free journeys

Preparing for a trip can be exciting and daunting at the same time. To help make your travels a breeze, check out the following guides for every stage of your journey - from travel insurance to banking needs and more!

Before
your trip
During
your trip
After
your trip
Apply for temporary Credit/Debit limit increase

Enjoy greater spending power while you travel with a temporary Credit/Debit Card limit increase.

Just login to the UOB Mighty app, tap on “Accounts”, select the card whose limit you wish to increase, select “Increase credit limit temporarily” and fill in the details as prompted. Find out more here.

Alternatively, contact us at 1800 222 2121 for assistance.

Enable Credit Card for overseas use

Here's how you can enable your Credit Card for temporary overseas use:

  1. Login to UOB Mighty, tap on “Accounts”, select your Credit Card and tap on “Settings” to manage overseas use.
  2. Call our 24-hour hotline at +65 6386 8188
  3. Visit the nearest UOB ATM or Branch
Enable overseas ATM cash withdrawal

Here's how you can enable your card for cash withdrawals at overseas ATMs:

  1. Submit a request via UOB Personal Internet Banking
  2. Call our 24-hour hotline at 1800 222 2121
  3. Visit the nearest UOB ATM or Branch
Cash withdrawal at UOB ATMs overseas

Perform overseas cash withdrawals and balance enquiries easily at all UOB ATMs in Malaysia, Indonesia and Thailand.

All you need is your UOB ATM Card, Debit Card or Credit Card, which must be linked to your UOB Savings or Current Account.

You can withdraw cash from non-UOB ATMs bearing the PLUS logo with a $5 service charge per cash withdrawal.

Avoid late Credit Card payments

Say goodbye to late fees on your Credit Card bills. Make instant payments via the UOB Mighty app or UOB Personal Internet Banking. Other payment options available here.

Get attractive exchange rates on the go

Enjoy the convenience of having a money changer in your pocket at all times with Mighty FX, a multi-currency travel companion accessible via the UOB Mighty app.

Get attractive exchange rates on 11 major currencies, withdraw cash overseas, and pay no admin fee on foreign currency spend with the MightyFX Debit Card or KrisFlyer UOB Debit Card.

Purchase UOB Travel Insurance

Get the coverage you need at every stage of your trip with Insure & Travel- choose from Single or Annual Multi-Trip plans, with access to 24-hour emergency medical assistance just by calling +65 6337 9126 when you're overseas.

Check your UNI$ balance

Here's how you can view your UNI$ balance and expiration date online:

  1. Via the UOB Mighty App – find out how here
  2. Via Personal Internet Banking
  3. Via your monthly Credit Card statement
Redeem UNI$ for miles

Redeem your UNI$ easily on UOB Mighty! Click here to learn more.

To convert your UNI$ automatically or on demand to KrisFlyer Miles or Asia Miles, simply enrol into the Frequent Flyer Conversion Programme here.

More adventures for less

Enjoy travel deals across flights, hotels, activities and more — just explore the Travel Insider Deals page to make your bookings.

Download UOB Mighty

Manage your accounts and transactions on the go, find travel deals, and keep track of your travel expenses, all with the UOB Mighty app — your perfect multi-purpose travel companion. Click here to download it today!

Declined transaction

It may be that your UOB Debit or Credit Card has not been activated for overseas use. To manage this, simply login to the UOB Mighty app, tap on “Accounts”, select your Credit Card and tap on “Settings” to activate your card. Find out more here.

Using Card(s) overseas if magnetic strip is not enabled

You can make purchases at any overseas merchant if your Card(s) can be ‘inserted’ into the merchant terminal (i.e. no swiping). But if the overseas merchant terminal requires your card to be swiped, you'll need to enable the magnetic stripe for overseas use before the transaction can be processed.

Card retained by UOB ATMs overseas

You will need to request for a replacement card from UOB Singapore

Account was debited but cash was not dispensed

If you encounter any problems when using your card while overseas, please contact the UOB Singapore Call Centre at +65 6222 2121 to report your case. Alternatively, you may also contact the Bank when you return to Singapore.

Apply for temporary Credit/Debit limit increase

Enjoy greater spending power while you travel with a temporary Credit/Debit Card limit increase

Just login to the UOB Mighty app, tap on “Accounts”, select the card whose limit you wish to increase, select “Increase credit limit temporarily” and fill in the details as prompted. Find out more here.

Reset Credit/Debit Card PIN

Simply login to the UOB Mighty app, tap on “Accounts”, select the card whose PIN you wish to reset, tap on “Reset card PIN” and proceed to enter the new 6-digit PIN when prompted. Find out more here.

Contact UOB Singapore

If you lose your card while overseas, please contact UOB Singapore Call Centre at +65 6222 2121 immediately to report your lost card.

Withdraw cash at UOB ATMs

Overseas cash withdrawals and balance enquiries can be performed at all UOB ATMs in Malaysia, Indonesia and Thailand.

All you need is your UOB ATM Card, Debit Card or Credit Card, which must be linked to your UOB Savings or Current Account.

Withdraw cash at non-UOB ATMs

Make overseas cash withdrawals at non-UOB ATMs bearing the PLUS logo with a $5 service charge per cash withdrawal. To enable your card for immediate ATM cash withdrawal overseas, contact our 24-hour Customer Service at +65 6222 2121

Overseas cash withdrawal limit

When you use your card overseas, the same cash withdrawal limit applies. For example, if your current cash withdrawal limit is S$3,000 per day, this limit will apply when you use your card in Malaysia, Indonesia and Thailand.

Charges for overseas cash withdrawal

All Visa and Mastercard debit card transactions effected in Singapore dollars and processed overseas will be subject to an international processing fee of 2.8% of the transaction amount. Overseas cash withdrawals will be subject to an additional ATM withdrawal fee of S$5 per transaction.

Getting a cash advance at UOB ATMs overseas

Get cash instantly when needed at overseas UOB ATMs with your UOB Credit Card, subject to the available balance for your credit card account.

Precautionary measures to take when using ATMs overseas

Be observant - If something about the ATM does not seem right to you, cancel your transaction immediately. Confirm with the Bank as soon as possible that the transaction has been cancelled.

Safety first - Use ATMs in well-lit and safe locations. If you notice anyone suspicious around you, use an ATM in a different location.

Keep your PIN confidential - Never share your PIN number with anyone. Cover the hand used to key in your PIN with your other hand. We also encourage you to change the PIN for all your cards regularly.

Keep tabs – Monitor your account activities and report any fraudulent or suspicious withdrawals immediately.

Top up your foreign currency accounts anytime

Simply tap on Mighty FX via the UOB Mighty app and choose the currency ad amount you wish to convert to.

Upon confirmation, the amount is immediately debited from your selected currency account and credited into the receiving currency account.

You can pay for your overseas spending using the MightyFX Debit Card or the KrisFlyer UOB Debit Card with no admin fees on your transactions.

Access deals anywhere with Mighty Lifestyle

Simply click on the 'Lifestyle' tab in the UOB Mighty app for deals based on your geo-location.

Disable Overseas ATM Cash Withdrawal

Keep your cards safe from unauthorised usage by disabling overseas ATM cash withdrawals:

  1. Submit a request via UOB Personal Internet Banking
  2. Visit the nearest UOB ATM
  3. Call our 24-hour hotline at 1800 222 2121
Keep track with Mighty Insights

Managing your overseas travel expenses is easy with Mighty Insights which provides a convenient summary of your travel purchases and withdrawals. Find out more here.

Alternatively, you can login to your Personal Internet Banking to access your statement online here

Check your UNI$ balance

Here's how you can view your UNI$ balance and expiration date online:

  1. Via the UOB Mighty App – find out how here
  2. Via Personal Internet Banking
  3. Via your monthly Credit Card statement
Rewards available for UNI$ redemption

Check out our full list of rewards here and redeem your UNI$ across a variety of categories with ease.

Redeem your UNI$

Here's two simple ways to redeem your UNI$:

  1. Via the UOB Mighty App – find out how here
  2. Via the Personal Internet Banking login on the Rewards page here
Peace of mind with UOB Travel Insurance

Make a travel insurance claim easily in two steps:

  1. Download the claims form
  2. Send the completed form with a scanned copy of the receipts and documents to travel-uoi@broadspire.asia

Successful claim(s) will be credited into your account or a cheque will be issued.

Make full use of your foreign currencies with Mighty FX
Have leftover currency from your travels? You can still use the remaining currency to make online purchases with the Mighty FX Debit Card or KrisFlyer UOB Debit Card without being charged admin fees on your purchases. Alternatively, you can set alerts to make conversions automatically so you don’t have to keep monitoring currency movements. Find out more here.

FAVOURITE LISTS

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