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Travel checklist for worry-free journeys

Preparing for a trip can be exciting and daunting at the same time. To help make your travels a breeze, check out the following guides for every stage of your journey - from travel insurance to banking needs and more!

Before
your trip
During
your trip
After
your trip
Check your Rewards balance

Here's how you can view your Rewards balance:

  1. Via your monthly Credit Card statement.
  2. Via UOB Contact Center +62 21 2355 9000.
Redeem Rewards for miles

To convert your rewards to KrisFlyer Miles or Asia Miles, simply call +62 21 2355 9000.

More adventures for less

Enjoy travel deals across flights, hotels, activities and more — just explore the Travel Insider Deals page to make your bookings.

Reset Credit/Debit Card PIN

To manage this, simply call UOB Cards at +62 21 2355 9000, or you may also login into your TMRW application to reset your card's pin.

Contact UOB Indonesia

To manage this, simply call UOB Cards at +62 21 2355 9000.

Charges for overseas cash withdrawal

All Visa and Mastercard debit card transactions made in Indonesian Rupiah and processed overseas will be charged an international processing fee.

Rewards available for redemption

Get your rewards info here for various categories.

Check your Rewards balance

Here's how you can check your Rewards balance:

  1. Via your monthly Credit Card statement.
  2. Via the UOB Contact Centre +62 21 2355 9000.
Redeem your Rewards

To convert your rewards to KrisFlyer Miles or Asia Miles, simply call +62 21 2355 9000.

Peace of mind with UOB Travel Insurance

For every ticket purchase using UOB PRVI Miles Credit Card, get free travel accident insurance facility with coverage up to IDR 7 billion.

For more information please call +62 21 2355 9000.

FAVOURITE LISTS

Bookmark deals and things to see, eat, do and stay to create your own personalised plan, and share them with your travel buddies! Login to save your bookmarks as they won’t be saved if you clear your browser cache.

Before You Travel

When you charge your air ticket to your UOB Credit Card and register with UOB Call Center, you will be covered up to IDR 20 million for accidents, flights or baggage delays.

For more information, please contact our Call Center at +62 21 2355 9000.

Apply for a Temporary Credit Limit increase on your UOB Cards before you travel. Perfect for added shopping and dining pleasures wherever you are in the world.

For more information, please contact our Call Center at +62 21 2355 9000

Request for temporary credit limit increase will be subject to Bank’s review and approval.

To use your UOB Card(s) overseas (for Point of Sale transactions and ATM access), please remember to enable the Overseas services before your overseas trip.

To enable the service, please contact our Call Center at +62 21 2355 9000

UOB Credit Card

UOB Credit Card offers flexibility and easy access to cash during your emergencies. Withdrawal is allowed for up to 60% of credit line on bank counters around the world which accept your card.

You can withdraw cash up to 60% of credit line at ATM locations around the world which display the ATM POOL, VISA, MasterCard and Cirrus signs. However, the withdrawn amount, plus charges, interest and unpaid fees at the time of your withdrawal must not exceed your credit line.

Remark: Cash withdrawal fee and interest will be charged on the balance outstanding from the withdrawal date until the date before date of full payment has been made. The bank reserves the right to change the credit line at its sole discretion, provided that a prior notice shall be given to you.

Click here for details.

UOB Debit Card

No service fees* at UOB ATMs across Singapore, Malaysia and Thailand.

*There is no transaction fee charged for withdrawing cash on UOB ATMs in Singapore, Malaysia and Thailand. A IDR220 service charge per cash withdrawal will be charged for cash withdrawals on non-UOB ATMs. The amount of cash drawn is subject to foreign exchange rates. For the foreign exchange rate used for your cash withdrawal transaction, please refer to your statement of accounts for the Foreign and home currency withdrawal details.

Click here for detail.

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